FAQs

Shipping policy

Once your is validated, we take 2 to 5 working days to ship the parcel.

Delivery delays are expected to be between 10 to 40 working days depending the pandemic situation in your land and your country of living.

All our product are available for Free Shipping to your land as long as it is possible to deliver on your territory by our logistic companies.

We offer two types of premium insurance methods:

1. Premium Shipping - USD 5.99$

Your order benefits from our insurance Loss, defect or broken that would cover any issue regarding the delivery and the integrity of your parcel.

2. Royalty Shipping - USD 11.99$

All your orders benefit from our insurance Loss, defect or broken that would cover any issue regarding the delivery and the integrity of your parcels during a period of 365 days from the date of the first order purchase.

Don't worry it's completely normal as we commonly ship orders with multiple items in different parcels to decrease the ETA if they aren't all available at the same time or because they aren't from the same supplier.

Please check our shipping confirm email to have access to all tracking numbers and follow your parcels more easily.