ARTICLE 1: SHIPPING TIME
Your order will be shipped as soon as possible. Normal shipping time is 48 to 72 hours. Please note that some of our products are made when the order is placed. In this case, the shipping time can be extended.
No order can be cancelled once it has been shipped.
ARTICLE 2: DELIVERY TIME
We source our items from various artisans around the world, your items will be delivered within:
1 to 3 weeks for the USA and Canada.
1 to 2 weeks for European countries.
1 to 4 weeks for the rest of the world.
If a momentary out-of-stock condition of a product occurs, the delivery time could be a little longer.
In case of delay of your package, Japanese Clothing® can not be held responsible.
Feel free to contact us if you have any question : firstname.lastname@example.org
The customer must check the conformity of the goods delivered at the time of receipt and before signing the carrier's delivery note.
ARTICLE 3: WAREHOUSES
Japanese Clothing® dispatches all its products from its warehouses located mostly in Asian countries such as China, Japan, Hong Kong, Vietnam and Taiwan.
All products are shipped by special shipping methods worldwide directly to your shipping address.
ARTICLE 4: DUTIES AND TAXES
We offer free standard shipping on all orders, but the customs tax on international shipments can be applied depending on your country and are the customer’s responsibility.
ARTICLE 5: CASES OF MAJOR FORCE
The delivery time announced in case of major force (such as COVID-19) is a maximum of 60 working days and valid from the receipt by the buyer of the mail of dispatch of the order.
Orders exceeding 60 working days without delivery will be refunded.