ARTICLE 2: DELIVERY TIME
Please note that due to COVID-19, our shipping times may have delay depending on your country.
– 2 to 3 business weeks worldwide (12 to 21 working days for most countries)
In case of delay of your package, Anime Kimono® can not be held responsible.
Feel free to contact us if you have any question: firstname.lastname@example.org
The customer must check the conformity of the goods delivered at the time of receipt and before signing the carrier’s delivery note.
ARTICLE 3: DUTIES AND TAXES
We offer free standard shipping on all orders, but the customs tax on international shipments can be applied depending on your country and are the customer’s responsibility.
ARTICLE 4: CASES OF MAJOR FORCE – COVID-19
Because of the current health crisis, many parcels are taking longer to arrive than usual. There may also be more time between tracking updates. This has been driven by the current health crisis, the wider increase in parcel numbers and COVID-19 restrictions across countries which have impacted deliveries and services.
The delivery time announced in case of major force (such as COVID-19) is a maximum of 60 working days and valid from the receipt by the buyer of the mail of dispatch of the order.
Orders exceeding 60 working days without delivery will be refunded.